Q.wiki informs you about changes and tasks directly in the system and via email. This ensures your content stays current and you don't miss any action items.
Notifications in the system
New notifications appear at the bell icon in the top right. A red dot on your browser tab shows you that there's something new. Click the bell to open your notifications.
Notifications include, for example:
- Approval requests for pages in the legacy approval workflow
- Comments on pages you're responsible for
- Mentions in comments (@-mention)
- Tasks from modules
Tasks quick access
In the tasks quick access, you'll find everything you need to handle soon:
- Approvals in the new approval workflow
- Read confirmations
- Actuality checks and follow-ups
- Actions from modules
The advantage of tasks: when a task is completed, it's automatically closed for all recipients. If you'd like to switch to the new workflow, you can contact our service team at any time.
Email notifications
Daily summary: If you have open notifications, you'll receive an email once a day with an overview. If there's nothing new, no email is sent.
Instant notifications: Alternatively, you can enable instant emails. You can configure this in your personal profile.
Overview of all notifications
Note: The following describes standard behavior. Variations are possible – for example, due to customized approval workflows or individually configured modules.
| Trigger | Who is notified? | Configurable |
|---|---|---|
| Process module | – | – |
| Changed page responsibility | New responsible | no |
| Content approval request for page | Page owner | no |
| Every additional approval | Group members assigned to approval | no |
| Read confirmation requested | Users required to confirm | no |
| Resubmission | Page owners | yes |
| Comment | Page owners and manually selected users | no |
| Modules | – | – |
| Status of a module element (e.g., risk, audit, protocol) changes | All users configured in the module | yes |
| Task assigned to a user | Assigned user | no |
| Task edited, commented on, or closed | Author, assigned user, and users to be informed | no |
No notifications to yourself
- You create a task and assign it to yourself.
- You request an approval but are listed as the page owner yourself.
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