ISMS: Why you start with business processes and information

Modified on Tue, 27 Oct at 2:30 PM

When you start your ISMS with business processes and information, you get clear priorities from day one: you know which systems are truly critical, and you can justify every classification in an audit. Here you'll see which typical problems you avoid and what this looks like in practice.

Three problems you avoid

Many ISMS projects stall at the same points. Ariadne ISMS is designed so that you avoid these pitfalls from the start.

Two languages in one company

Processes here, assets and protection goals there

Problem 1

Quality management talks about processes, the ISMS about assets, risks and protection goals. As a result, business departments often don't feel addressed.

How you solve it: You start with the same business processes you already describe in Ariadne. Business departments assess in their own language what an outage means for them.

Starting with IT assets creates review effort

A never-ending matrix

Problem 2

If you review every asset individually, the math quickly looks like this: 100 assets times 47 BSI elementary threats times three protection goals times the Annex A controls. The result is a huge matrix that prioritizes nothing.

How you solve it: You assess information and processes once. Ariadne ISMS derives the required protection of your assets from them automatically.

No real prioritization

Criticality based on gut feeling

Problem 3

Without the business perspective, IT estimates how critical a system is. That is hard to justify in an audit.

How you solve it: Criticality follows from the business. A system needs as much protection as the information and processes it supports.

Justifiable in an audit

Instead of "What do we secure?", you first ask: "What must we not lose?" This order has two concrete benefits:

  • Traceable required protection: For every system you can show which information and processes determine its required protection.
  • Responsibility stays with the business: ISO 27001 requires that the ISMS is not fully delegated to IT. Working with business processes and information automatically involves business departments and management.

Who contributes what

Each role contributes the knowledge it already has. This spreads the work sensibly:

Functional roleContribution
Process ownerNames the information used in the process and performs the business impact analysis.
ISO (information security officer)Ensures consistent assessments and keeps the big picture in view.
ITMaintains assets and dependencies and works on risks together with the information security officer.
ManagementOwns thresholds and prioritization and accepts residual risks.
Good to know: Who can save an assessment in the ISMS module is governed by roles and permissions. Anyone who may manage the record can assess it, meaning the Owner as well as key users and admins. Who does the assessment from a business perspective is up to your organization. In the ISMS, the process owner is the Owner of the business process. The system does not automatically adopt the page owner from Ariadne.

What this looks like in practice

An example from manufacturing shows how quickly solid priorities emerge. First you assess the information for confidentiality and integrity:

InformationRequired protection confidentiality / integrity
Production drawings, CNC programsCatastrophic
Customer and contract dataSevere
Employee dataSevere
Cost calculationsSevere
Internal administrative documentsLow

Then you ask for each process: how long can it be down before intolerable damage occurs? The person responsible for the process knows the answer.

ProcessTolerable outageWho knows?
Productionmax. 4 hoursHead of production
Order processingmax. 1 dayHead of sales
Quality assurancemax. 1 dayHead of quality
Drafting contracts2 to 3 daysHead of finance and administration
Creating quotesmax. 1 dayHead of sales

With these two tables, your priorities are set before you assess a single IT system. Every system that stores production drawings or supports production later inherits the high required protection automatically.

Important: In the ISMS module you don't enter outage times freely. Instead, you assess the impact for fixed time periods. By default these are 8 hours, 24 hours, 72 hours and 14 days. Your admin can adjust the periods for your organization. The system calculates the MTPD from your assessment.

Putting the approach into practice in the ISMS module

StepWhat you doGuide
1Create business processes and link informationRead article
2Classify information and perform the BIAInformation · BIA
3Create assets and connect them through dependenciesRead article
4Assess and treat risks on critical assetsRead article

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